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Q1. How soon I get Download Link and Product Key?
Customers receive an email containing download link and
product key within few minutes of placing the order.
If you do not receive
the email from GIRDAC in four hours, please write
to sales@girdac.com mentioning Product Name,
Transaction ID / Order Number, Purchase Date and Email Id.
Sometimes, email may be delayed because of network
congestion or busy email servers.
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Q2. How do I upgrade my product?
All upgrades are free at present. Write an email with
Product Name, Purchase Date and Email Id to
sales@girdac.com for the latest version and product key.
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Q3. Are there special discounts for bulk purchases?
Yes. There are lucrative discounts on volume licensing.
Please write your requirement to sales@girdac.com for more
information about discounts and volume licenses.
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Q4. Why doesn't Email and Product Key work on another PC?
Email and Product Key combination works only on the PC
(personal computer) where product activation is done at
first instance. Hence, make sure that you are going to use
the product on that PC. The same Email and Product Key
combination does not work on other PCs once product
activation is completed. If you have any questions,
write to sales@girdac.com
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Q5. My PC did not allow product activation. What should I do?
If your PC is behind the firewall, Online Product Activation might
be a problem. In such case, offline product activation is
required. For offline activation, write to sales@girdac.com
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Q6. How do I get technical support?
Write to techsupport@girdac.com for technical support.
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Q7. How can I get GIRDAC software on CD?
All products are currently available as downloadable software.
If a product is required on CD, shipping charges US$9.95 are
to be paid. All international shipments usually takes 5-7 days
approximately. Shipment period may vary for one country to another.
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